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Privacy policy

Last updated

Who we are

Towbar Fitting Leicester (towbarfittingleicester.com) is a website that provides towbar fitting guides and passes enquiries to local towbar fitting companies in Leicester and Leicestershire. For the purposes of UK data protection law (UK GDPR and the Data Protection Act 2018), we are the data controller for the personal data described in this policy. You can contact us at info@towbarfittingleicester.com.

What personal data we collect

  • Enquiry form: your name, email address, phone number, postcode, vehicle details, towbar preferences and your message.
  • Email: anything you send us at our contact address.
  • Analytics: usage data collected via Google Analytics (pages visited, approximate location, device and browser information). This is aggregated and does not directly identify you.

How we use your data

  • To pass your enquiry to local towbar fitting companies so they can quote for your job. This is the purpose of the enquiry form and we only share the details you submit.
  • To respond to questions and correspondence.
  • To understand how the site is used and improve it (analytics).

Our lawful bases are: taking steps at your request before entering into a contract (your enquiry), and our legitimate interests in operating and improving the site.

Who we share it with

Enquiry details are shared with towbar fitting companies covering your area so they can contact you with a quote. We do not sell your personal data. Our website hosting and email providers process data on our behalf, and Google processes analytics data as described in Google's privacy policy.

How long we keep it

Enquiries are kept for up to 24 months so we can deal with follow-up questions, then deleted. Email correspondence is kept only as long as needed to handle it.

Your rights

Under UK GDPR you have the right to access, correct, delete or restrict the use of your personal data, to object to processing, and to data portability. To exercise any of these rights, email info@towbarfittingleicester.com. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies and analytics

We use Google Analytics to measure how the site is used. Google Analytics sets cookies to distinguish visitors. You can block or delete cookies in your browser settings without affecting your use of the site.

Changes to this policy

Any changes will be published on this page with an updated date above.